1. How is technical support service provided?

​

As a software and hardware vendor, Armon Technology provides support services through dealers and business partners. When an end-user faces a problem, incident or query a ticket is opened on the Armon service desk by the partner and the status is followed up with the end-user by them. In case the partner cannot solve the support case, the related support request is directed to Armon Technology support team.

 

2. I can't get through the access control point. What could be the reason?

​

You should contact your system administrator to check your authorization rights.

 

3. Where can we access the training content prepared for users?

​

On our Youtube channel all training contents can be see. You can access the channel via 

 

4. Are your software and hardware systems KVKK compliant?

​

All our personal data processing activities are in compliance with Turkish legislation and are KVKK compliant.

 

5. How can I follow the sages of installation  when mounting Armon devices?

​

For V Series devices, please follow the                                                                                                            document.

​

For panels, please follow the                                                                                                     document.